Stores Using Gorgias
Verified e-commerce stores using Gorgias, with platform mix, related tools, and sample store data. Verified within the last 90 days.
Gorgias is the Shopify-native helpdesk: order data inside the support inbox, macros wired to Shopify actions, and pricing designed around ticket volume. 2,994 stores in our index run it, 98% on Shopify. The typical Gorgias merchant has a support team of 2-10, between 1k and 10k tickets a month, and uses the order context to resolve 60%+ of tickets without leaving the platform. Most stores came from generic helpdesks (Zendesk, Intercom, Freshdesk) and switched when support-by-order-number became a meaningful efficiency gain. The common alternatives for stores that eventually move off Gorgias are Zendesk and Intercom.
Verified stores
2,994
Live in the last 90 days
Top platform
Shopify
98% of Gorgias stores
Top country
Australia
106 stores
Top alternative
Zendesk
1,814 stores
Alternatives to Gorgias
Tools in the same category that e-commerce stores use instead of Gorgias.
Sample stores using Gorgias
Verified within the last 90 days
48 shown · 2,994 total
Showing more stores using Gorgias from this public segment preview.
Store
Country
Platform
Technologies
Signals
Contacts
Commonly used with
Frequently asked questions about Gorgias
How many stores use Gorgias?
2,994 e-commerce stores run Gorgias in the Veltima index. 98% are on Shopify.
Is Gorgias Shopify-only?
Gorgias supports BigCommerce and Magento, but the feature depth is strongest on Shopify. 98% of our index is Shopify-hosted.
What are alternatives to Gorgias?
Common alternatives on comparable stores include Zendesk (1,814 stores), Intercom (534), and Re:amaze (467).
Is Gorgias more expensive than Zendesk?
Depends on volume — Gorgias prices by ticket, Zendesk by agent seat. For low-seat high-volume e-commerce ops, Gorgias is usually cheaper.
Can I find Gorgias users by niche?
Yes — filter this segment by niche, country, or paired technology with a free Veltima account.
Filter all Gorgias stores by country, platform, and buying signals
Reveal full contacts · export to CSV · save searches · open any store profile. Free plan available.