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Stores Using Gorgias

Verified e-commerce stores using Gorgias, with platform mix, related tools, and sample store data. Verified within the last 90 days.

Other by Gorgias 2 stores Web app
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Gorgias is the Shopify-native helpdesk: order data inside the support inbox, macros wired to Shopify actions, and pricing designed around ticket volume. 2 stores in our index run it, 50% on WooCommerce. The typical Gorgias merchant has a support team of 2-10, between 1k and 10k tickets a month, and uses the order context to resolve 60%+ of tickets without leaving the platform. Most stores came from generic helpdesks (Zendesk, Intercom, Freshdesk) and switched when support-by-order-number became a meaningful efficiency gain. The common alternatives for stores that eventually move off Gorgias are Zendesk and Freshdesk.
Verified stores
2
Live in the last 90 days
Top platform
WooCommerce
50% of Gorgias stores
Top country
Italy
1 stores
Top alternative
Zendesk
207 stores

Platform breakdown

Which e-commerce engines Gorgias stores run on.

Alternatives to Gorgias

Tools in the same category that e-commerce stores use instead of Gorgias.

Zendesk
207 stores Other
Freshdesk
3 stores Other
Intercom
39 stores Other
Re:amaze
1 stores Other

Sample stores using Gorgias

Verified within the last 90 days
2 shown · 2 total
Store Country Platform Technologies Signals Contacts
Frantoio Muraglia frantoiomuraglia.it Italy WooCommerce WooCommerce WordPress +7 3 signals Socials Form LUAR luar.world — Shopify Shopify Google Analytics +3 6 signals Socials Form

Commonly used with

Shopify 1 WooCommerce 1 Google Analytics 1 Meta Pixel 1 WordPress 1 Trustpilot 1 Attentive 1 Rank Math 1

Frequently asked questions about Gorgias

How many stores use Gorgias?
2 e-commerce stores run Gorgias in the Veltima index. 50% are on WooCommerce.
Is Gorgias Shopify-only?
Gorgias supports BigCommerce and Magento, but the feature depth is strongest on Shopify. 50% of our index is Shopify-hosted.
What are alternatives to Gorgias?
Common alternatives on comparable stores include Zendesk (207 stores), Freshdesk (3), and Intercom (39).
Is Gorgias more expensive than Zendesk?
Depends on volume — Gorgias prices by ticket, Zendesk by agent seat. For low-seat high-volume e-commerce ops, Gorgias is usually cheaper.
Can I find Gorgias users by niche?
Yes — filter this segment by niche, country, or paired technology with a free Veltima account.

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